Tranparency Seal
Citizen's Charter
GAD CornerWater Quality Concerns
Water quality test is granted to households or establishments who have water quality issues. When a concessionaire complains of a sandy water, flushing of service line or distribution line is performed to address the issue.
Office / Division
Classification
Type of Transaction
Front Desk / Commercial Section
Complex Transaction
G2C > Government to CitizenG2B > Government to BusinessG2G > Government to Government
Who May Avail
Checklist of Requirements
Where To Secure
All Active concessionaires of MWD
None
Not Applicable
Client Steps
Agency Action
Fees To Be Paid
Processing Time
Person Responsible
1
Proceed to the Front desk and report water quality concerns
1
Attend to client`s report / request and take note of the name and location
None
3 Minutes
Front Desk Officer (Commercial Section)
2
Provide details of the water quality problem
2
Prepare Maintenance Job Order and let it signed by the client and submit it to the Maintenance Section for appropriate action
None
3 Minutes
Front Desk Officer (Commercial Section)
2.1
Maintenance Section will schedule as to when and who will go to the area to take necessary action
None
3 Minutes
Water Maintenance Man A (Maintenance Section)
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